Recoveries

Examples of past data recovery cases

Make

Model

PCB

Fault

Parts

Western Digital WD3200AAJS-00VWA0 2061-701444 Click Spin down Not required Recovery Process; Initialize by head map… Cloned one head at a time Seagate ST1000LM010-9YH16 CC9F 100609264 REV B Slow trying to initialize Not Required Recovery Process: Let sit to come ready on PC3K used data extractor to read a single sector… may take a failed sector before it would read a good sector… then get head map. Disabled the Bad head (0) cloned 1 - 5 enabled head 0 Cloned OK Seagate \ Samsung ST1000LM024 HN-M101MBB/AVN M8_REV.03 Bad Sectors ST1000LM024 Recovery Process; Head 0 fails to read, Cloned with head 0 disabled.. head swapped in clean room then enabled head 0 Seagate ST3146707LC 9X2006-002 100326127 Medium Error Not Required Recovery Process: known translator issue 0 size, Used Bus Hound to run the commands Hitachi 7K750-500 HTS727550A9E364 0J14319 DA4730 Reads with bad sectors 7K750-500 (SAD) Recovery Process: Head 1 Bad Cloned with head 1 disabled.. Head swapped in clean room then enabled head 1 Western Digital WD2500BEVT-08A23T1 2061-771672 Clicking ,One head damaged WD2500BEVT Recovery Process: Had head alignment damage due to heads getting caught in keeper. head swapped in clean room had platter damage cloned 70% of the drive with multiple head replacements Western Digital WD400BB-00JHC0 2061-701292 No Spin (Dead) 2061-701292 Recovery Process: Removed U12 8 pin chip to compatible 2061-701292 PCB then Cloned TOSHIBA MK5061GSY HDD2F52 M UL01 T G002872A Clicking MK5061GSY Recovery Process: Head Swap in clean room erased G-List then cloned with g-List corruption utility via PC3K SEAGATE ST31000524AS JC4A 9YP154-521 100574451 REVA Bad Reads 1 00574451 REVA Recovery Process: Unable to get head map. ROM Exchange to New PCB 100574451 REVA Appears to be Common fault SEAGATE ST31000528AS CC46 9SL154-578 100535537 REVA Stuck in Busy mode USB Terminal Recovery Process: Repaired manually through Terminal T>V40 (Check NRG List) Backup if it contains recorded Errors T>m0,6,3,,,,,22 Then T>/1 N1 to clear smart Then hide saved NRG into the Sliplist if applicable Western Digital WD10TMVW-11ZSMS4 771761 Clicks & Slow WD10TMVW \ PCB 771692 Recovery Process: One bad head, Head swapped in clean room. Converted USB PCB to SATA PCB by moving the u12 to a compatible 88i9146-TFJ2 PCB 771692. Note: WD encrypted JMS538S decrypted with PC3K by reading Mod 25 Western Digital WD20NMVW-116W6850 771801-002 Clicking WD20NMVW \ PCB 771823 Recovery Process: Bad heads, Head swapped in clean room. Converted USB PCB to SATA PCB by moving the u12 to a compatible 88i9346-TFJ2 PCB 77182. Note: WD encrypted decrypted with PC3K by reading Mod 25 Seagate ST31000524AS JC66 9YP154-543 100574451 REV A Ready but busy retrieving ID Not Required Recovery Process: Power timing issues Hot plug power then soft reset to ID Use Data extractor to power on & off on timeouts Western Digital WD10TMVW-11ZSMS1 771737 Clicking WD10TMVW \ PCB 771692 Recovery Process: All heads came off armature and stuck to the platters surface. Removed all platters & manually removed 4 stuck heads from all platters. Converted USB PCB to SATA PCB by moving the u12 to a compatible 88i9146-TFJ2 PCB 771692. Note: WD encrypted JMS538S decrypted with PC3K by reading Mod 38 Western Digital WD10JMVW-11AJGS0 771961-F00 Times Out WD10JPVX \ PCB 771960 Recovery Process: Head swapped in clean room. using WD10JPVX Heads Converted USB PCB to SATA PCB by moving the u12 to a compatible 771960 PCB. Note: WD encrypted JMS538S decrypted with PC3K by reading Mod 25 From a My Passport P/N:WDBBEP0010BBL-01